Request a refund

 

Need to cancel?  It happens...

Log in to your Amilia account and select the class you need to cancel.  Please observe the following Refund Policy for cancelled classes:

 

Refund Policy

  • Prior to class start date:  Receive full credit to account.
  • Up to five days prior to class start date:  Receive a full refund or credit to account.
  • Up to one day prior to class start date:  Receive full credit or a partial refund, less 25% of the class fee.
  • After activity has started:  Receive prorated credit to account, minus any classes missed or attended.
  • Cancelled Classes:  If a class is cancelled due to low enrollment, you will automatically receive a full credit to your Recreation account, including the processing fee.  If you would like a refund instead, please send us an email with your name and the cancelled class information. 
  • Material Fees are non-refundable.

Check refunds will be mailed within 30 days after receiving confirmation of refund.

 

If you have any questions, please contact us by email at recreation@escondido.org or by phone at 760-839-4691.