Francis has lived in Escondido since 2016, residing currently in the Old Escondido neighborhood with his wife and two kids. Francis, a graduate of Cleveland State University with a BA in Journalism and Promotional Communication, has 10-plus years of experience effectively leading development and execution of operational strategy, policies, and systems within the tech industry. Francis is a member of the Trust and Safety Professional Association. In a past role at the director level for a global online fundraising platform, he led efforts connected to the safe delivery of billions of dollars raised in donations for individuals and the review process for billions of pieces of content. Francis views libraries as evolving centers within communities, hopes they continue to embrace technology and diversity, and that more people have access and awareness to all that a library can offer. He also likes to volunteer locally with the Escondido Street Stewards, a group of dedicated residents, who regularly strive to keep different areas of the city clean.